Frequently Asked Questions

• All prices are in AUD. 

• All orders are shipped from Brisbane, Australia.

• All orders take up to one week to be processed and handled.

• All orders are sent as Registered Mail as a parcel, and will have a tracking number.

• You will be responsible for any VAT/customs charges in your city, so please take this into consideration before placing an order.

Please find your country in this AusPost chart:

https://auspost.com.au/sending/parcels-overseas/zones

Please find your country in this AusPost chart and refer to the Standard Parcels column:

https://auspost.com.au/sending/delivery-speeds-and-coverage/international-delivery-times

Please find your country in this AusPost chart and refer to the Standard Parcels column:

https://auspost.com.au/sending/delivery-speeds-and-coverage/international-delivery-times

Currently I am unable to ship to these countries:

Afghanistan, Belarus, Bolivia, Botswana, Central African Republic, Chad, Comoros, Congo (Democratic Republic), Djibouti, Grenada, Guinea-Bissau, Haiti, Iran, Israel, Libya, Madagascar, Moldova, Mongolia, North Korea, Palestinian Territories, Paraguay, Reunion, Russia, Rwanda, Sierra Leone, Somalia, South Sudan, Suriname, Syrian Arab Republic, Tunisia, Venezuela, Yemen.

Thank you for understanding.